I went here a few years ago after we moved to the area. It was by far the very worst experience I have ever had at a hair salon. They did not listen to what I wanted. She did what she thought would look better.
I asked for blond hair. I was a natural blond as a kid, but I had not died my hair for many years and my hair is now naturally brown. She said that she was going to give me highlights. I thought great blond hair with blond highlights. What I ended up with was brown hair and lighter brown highlights.
She told me that this would look better on new than the blond. She even thought that the highlights were to light so she added brown toner so they wouldn't be to light. When she saw how unhappy I was. She offered to fix my hair in a week. (I didn't want to damage my hair too badly so I went back a week later)
When she"fixed" my hair she just lightend my highlights. I still did not have blond hair.
While she was fixing my hair, another woman came in and asked for bangs. The other hair dresser there, told the woman that they would not look good on her and told her she would do something else. Clearly the stylist there know what's best for their customers. Even if the customers don't agree with them.
I will say that my highlights were very nice highlights, but that is not what I asked for.
I now have blond hair and I think it looks great. But I didn't get it from this salon.